LEADERSHIP: STAY AHEAD

published: 2008-11-10

If you can’t keep up, you're part of the problem not the solution.  And, this is true for leaders, as for anyone else.  If you don't understand how your business works today – the market trends, new technologies, economic drivers and so on – then, people won't want to follow you.  As in a primitive tribe, they’ll leave you to die. 

LEADERSHIP: IT'S WHAT YOU DO THAT COUNTS

published: 2008-06-09

Action is the language of leadership.  As elsewhere in life, it's what you do that counts.  Yes, you need to meet with people and talk a lot.  But, the bottom line is "walking the talk."  Action, not theory. 

LEADERSHIP: A STEP UP FROM MANAGEMENT

published: 2008-04-14

Are you a leader or a manager?  And, what's the difference?  For me, the distinction is one of degree not kind.  Most managers spend time leading; and, leaders also manage. 

LEADERSHIP: THE SMALL BUSINESS SUPERCHARGER

published: 2008-06-30

For many small business owners, survival is an ever-present issue.  There are so many challenges.  Finding customers.  Delivering the product or service.  Holding good staff.  Managing cash and so much else.  What's the key?  To staying afloat - and, more importantly, growing and succeeding? 

LEADERSHIP: FOUR PRINCIPLES OF ENDURING SUCCESS

published: 2008-02-25

People love lists of dos and don’ts. And, why not? They often contain useful hints. And, a good example is Stadler’s article “The Four Principles of Enduring Success” (HBR July/August 2007). He follows in the footsteps of others like Jim Collins (of Built to Last and Good to Great), who analyse the performance of lots of companies and draw simple conclusions to explain why some excel and others fall behind.

LEADERSHIP: WHAT'S IN A BRAND?

published: 2008-03-24

The article "Building a Leadership Brand" (HBR July/August 2007) is excellent. Assuming, that is, you’re a CEO or HR strategist in a major global corporation. In other words, a few hundred people. But, what about the rest of us: working in smaller organisations, or leading our own businesses? And, worrying daily about delivering products and services, dealing with staff and hoping to improve productivity and profits?

LEADERSHIP: WHAT THE HELL IS AUTHENTIC?

published: 2008-03-03

"Discovering Your Authentic Leadership" (Harvard Business Review, February 2007) is like a 20-minute, personal-growth workshop.  All the feel-good, righteous stuff is there.  You should be self-aware and authentic.  Don't try to be like anyone else.  Find your own life story and build on that.  Ensure you've got life balance.  Well, all that's fine so long as it finds you on parade and taking leadership actions others will esteem and follow.  And, in this regard, my experience (from three decades of consulting and leading) says there are other factors as well.  Like being passionate and driven, market savvy, technically proficient, tireless in the service of your team and, yes, at times even angry and unfair.  Generals Patton, Napoleon and Wellington weren't heavily into self-awareness.  Nor are many CEOs – including ones I've known and admired.  Nice is certainly valuable, but not sufficient.

LEADERSHIP: FOR BOTH NOW AND LATER

published: 2009-09-21

Bad times are tough for everyone.  Fewer sales, lower margins, cancelled contracts - and, yes, lay-offs.  We're each under pressure - trying to find new customers, offer extra service, get bills paid, cut costs.  In sum, improving our effectiveness (in achieving goals) and our efficiency (in delivering them).  Doing more and doing it better - but with less!  This is true whether we're an engineer, front-line salesperson or work in the canteen.  But, it's doubly true for leaders.  You have to inspire and motivate people more than ever.  You've got to be a leader for today and tomorrow - not yesterday.  Which are you?  Here's how you can find out.

LEADERSHIP: ARE YOU AMATEUR OR PROFESSIONAL?

published: 2009-10-19

Heading for work recently, I ran into a neighbour I don't see very often.  He was leaving for his Wednesday, early-morning game of golf.  I noted his smart, all-weather jacket and his bag of high-quality clubs.  Clearly a serious player, I thought.  But, from our brief conversation, I soon learnt that though he'd played for years, he was still a hacker.  Sadly, many of us are like that with our leadership.  We do it every day and we've been at it for years.  But we make little improvement.  We're paid (and are therefore professionals) but we lead unthinkingly, like total amateurs.  So, what do serious golfers and leaders do?  And, could you do the same?

LEADERSHIP: DEMONSTRATE SUCCESS NOT HUMILITY

published: 2010-02-08

When someone commented to Winston Churchill that Clement Atlee was a modest man, he famously replied that Atlee had "much to be modest about." I suspect Churchill (in contrast to gurus like Jim Collins) would find the current fashion for bland CEOs unacceptable. Collins says the best are "humble, self-effacing, diligent and resolute souls." Diligent and resolute sound good to me and my four decades of business involvement say they're needed characteristics. But, humble and self-effacing contradict my experience. Some CEOs cultivate quietness and consultation but that's not the same as being humble or self-effacing. So, what kind of CEO are you; and, is it working? Here are some things to ponder.

LEADERSHIP: MOBILISES TALENT AND KNOWLEDGE

published: 2008-02-04

“The formal structures of companies, as manifested in their organisational charts, don’t explain how most of their real day-to-day work gets done.” That’s what the authors of a recent article claim; and, many would agree. But, being consultants, they have a solution. Establish “formal networks” – and more about these below. But, let’s keep it simple. Why not appoint more appropriate leaders to run the company as it’s already structured?

LEADERSHIP: PHYSICIAN HEAL THYSELF

published: 2010-05-10

The author of this article opens with an unbeatable leadership confession. He states that “The problem with health care is people like me.” He’s a doctor but the article equally applies if “doctor” is replaced by engineer (my training), actuary, lawyer or any other profession. By definition, leaders start with some specialisation – technical, social or commercial. And the better we perform, the more likely someone will appoint us to lead others – first in the same area and later across others. And the rot starts there – unless, like Thomas Lee, we recognise that changing roles requires changing priorities. Leadership is another profession. But we often fail to see that or we come to it after starting to lose our flexibility of thinking and behaviour. How well would your people say you’ve transitioned? High, medium or low?

LEADERSHIP: WHEN IN DOUBT, DISAGGREGATE

published: 2010-05-31

Seth Godin is part blogger, part public intellectual. Some days, he really nails a topic. Here’s an abbreviated introduction to a recent posting*.

“The typical American buys precisely one book a year … (but) when it comes to books, there is no typical American. There are a lot of Americans who buy zero books … and then there are people like me who buy 400. The average is irrelevant.”

It’s the old warning of the non-swimmer, who drowned in a river of one-metre average depth. So, what’s the equivalent for your leadership? Are you just taking “average” one-size-fits-all actions? Here’s a three-step alternative.

LEADERSHIP: WHAT’S YOUR SOVEREIGN RISK RATING?

published: 2010-06-15

Daily papers and serious journals are currently full of articles about sovereign risk. The possibility Greece or other European countries (particularly those fringing the Mediterranean) will default or reschedule their debt. This could undermine the standing and even the survival of the euro. Wikipedia defines it thus: the risk of a government becoming unwilling or unable to meet its loan obligations, or reneging on loans it guarantees. What is the leadership equivalent – and how do people rate you as a risk? Let’s explore some ways to reduce that.

LEADERSHIP: THAT ONE KEY LESSON

published: 2010-07-07

How do you rate yourself on the following five actions? Showing self-awareness?. Demonstrating authenticity, integrity and compassion? Understanding and engaging people as individuals? Showing self-leadership and adaptability? Communicating, particularly listening well – and widely? These are my phrases but, taken together, they encapsulate nearly 80% of the responses to a recent online survey that asked “if you could teach one thing to a young leader, what would it be?” From my decades of working with leaders (and being one), I can’t fault any of these suggestions. Even though, at times and to my cost, I’ve ignored some! But, notwithstanding their importance, they’re less than the full picture. Let me explain why – and suggest what else might be needed.

LEADERSHIP: HOW’S YOUR KNOWLEDGE AND COURAGE?

published: 2010-08-30

What do lobsters, scorpions and bees have in common? Yes, a capacity to inflict a nasty bite. But they also all lack a spine. An exoskeleton (the lobster’s hard shell) is all that holds their bodies together. There’s no internal bone structure. Some leaders are like this. Outer toughness and a nasty bite: the cutting remark or petulant decision. But little inner structure or resolve that makes for true leadership that will deliver results and build respect. What would people say about you: outer show or inner strength? Here are some action options.