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LEADERSHIP: THE FRUGAL OPTION
published: 2009-01-04
Carlos Ghosn, global head of Renault Nissan, talks up “frugal engineering”. He sees it as key to delivering affordable cars in emerging economies like China and India. But, what does he mean? And, by extension, what would “frugal leadership” be?
LEADERSHIP: WHAT IF THE WORLD ERUPTS?
published: 2008-07-21
The chameleon lizard changes colour with its environment. As a leader, you have to do much more. When the world changes, you have to transform your organisation and how it operates. Otherwise, it may fail. And, to start the organisational change, you have to change. New situations bring new leadership challenges.
LEADERSHIP: TWILIGHT OF THE GODS
published: 2009-03-09
Richard Wagner's Ring Cycle ends with Valhalla, the lofty abode of the gods, collapsing in flames into the rising tide of the River Rhine below. And the stolen gold, whose theft triggered the gods' downfall, sinks beneath the flood back into the hands of its rightful owners, the Rhine Maidens. It takes 15 hours (and four operas) to tell this story. And, it's all rather reminiscent of the recent boom and bust of the global financial system. Pride, dishonesty and rejection of basic good sense. So, how in our new and darker world of business leadership should we all behave?
LEADERSHIP: ADAPT OR DIE
published: 2008-02-18
At university, a friend decided to compete in the Modern Pentathlon. He was a good athlete and swimmer. But, knew nothing of pistol shooting, fencing or show jumping. I was no sportsman, but had grown up with horses and done some fencing. So, he asked for tips. And, asked another friend about shooting. From these slim pointers, he worked with the team coach and became quite accomplished - and very quickly.
LEADERSHIP: LIFTING MY GAME
published: 2008-05-05
How was your last leadership performance review? And, feedback from colleagues? Was the employee survey result less positive than you'd like?
LEADERSHIP: THE SEEDS OF FAILURE
published: 2008-04-21
Think of big corporate disasters you've known or read about. What was the cause? Bad strategy, wrong business model, inefficiency, bad luck? Not in my experience. Most often, the core issue is flawed human beings - and, at the top.
LEADERSHIP: COACHING AND SELF-COACHING
published: 2009-01-03
Think of your favourite sporting figure! Who's their coach? Call to mind how they watch each play or shot – then gently (often almost invisibly) send a message: to relax, focus, push harder or whatever’s necessary. It's powerful stuff.
LEADERSHIP: IT MAY BE O.K. TO BE A WORKAHOLIC
published: 2008-04-07
There are times when we stretch ourselves to breaking point. On top of our regular commitments, a parent gets ill, a child’s in trouble, a project goes pear-shaped. For short periods, it’s possible. We push to extreme; then, re-balance.
LEADERSHIP: FOUR PRINCIPLES OF ENDURING SUCCESS
published: 2008-02-25
People love lists of dos and don’ts. And, why not? They often contain useful hints. And, a good example is Stadler’s article “The Four Principles of Enduring Success” (HBR July/August 2007). He follows in the footsteps of others like Jim Collins (of Built to Last and Good to Great), who analyse the performance of lots of companies and draw simple conclusions to explain why some excel and others fall behind.
LEADERSHIP: PRACTICE, PRACTICE, PRACTICE
published: 2008-03-17
The article, "The Making of an Expert" (HBR July-August 2007), is worth reading if only for one line: experts are always made, not born. And, as the authors stress, this is as true for business leaders as sportspeople, scientists and artists. But how? Years of "practicing intensively"; focusing on "tasks beyond your current level of competence and comfort"; and, having a coach not only to guide you but "help you learn how to coach yourself."
LEADERSHIP: SHARP TOOLS FOR HARD TIMES
published: 2008-12-07
What's the leadership equivalent of reaching for your Swiss Army Knife, and selecting the right blade? It's creating a plan, and populating it with appropriate leadership actions. Actions relevant to current challenges, not old ones. Actions that convince people and build commitment. Things that work, giving traction in this tough new environment.
LEADERSHIP: INNOVATE - BUT CAREFULLY
published: 2009-05-25
Check out these quotes! "Your planning process is superb." It's "excellent ... a very simple but very effective management tool." And, the resource material is "the best stuff I've seen." Yes, I'm showing off. These three recent comments refer to our online Leadership-Action-Planning tool. And, they're from: the CEO of a web-based business; the local head of a global investment bank; and, the CEO of a specialist insurance business. Sounds good. But, we're still struggling for uptake. So, how's your own (product and process) innovation? In tough times, innovation's key. But, it comes with challenges. So, let's review the lessons.
LEADERSHIP: A QUICK COVER-UP
published: 2009-04-20
Warren Buffett famously quipped that it's not until the tide goes out you find who's been swimming naked. He was referring to financial risk-takers. But, he might as well be talking about leaders. With the tide rising, we all look fine. But with the lake sucked dry, we may be caught. So, as you stand in front of your team today, do they see you clad - or threadbare? Are there holes where it's better to be covered?
LEADERSHIP: HOW SERIOUS ARE YOU?
published: 2009-06-29
In the years before his conversion to Christianity, St Augustine of Hippo is quoted as having prayed: please make me virtuous but not yet. Similarly, many of us want to be better leaders but won't invest the effort and energy necessary to shift how we operate. So, let's check other areas in which we've all changed in recent years - and contrast these with how (if at all) we've upgraded how we lead those we rely on for the success of our projects.
LEADERSHIP: IT STARTS WITH LEADING YOURSELF
published: 2009-07-20
It's a wry statement but true: every overnight success is preceded by ten years of slog. A serial entrepreneur said this to me recently. He was talking about his current business venture that's struggling to get traction. But, the same statement also applies to leadership. Getting to the top is a testament to discipline and courage. At each stage, the discipline to make a plan. And, the courage to implement it. Do you have that? And, know what it means today?
LEADERSHIP: LESSONS FROM TIANANMEN SQUARE
published: 2009-07-06
Most of us would rate the Chinese Communist Party as both tough and inflexible. And, we'd be right about tough. But, wrong about inflexible. Reflecting on the twentieth anniversary of the Tiananmen Square massacre, here are some quotes from the May 30th edition of The Economist. "After the massacre, the Communist Party set about transforming itself." And, today, "the outcome is a wholesale reinvention." If colleagues reviewed your leadership over the last two decades, would they report "wholesale reinvention"? Or, more of the same? And, if the Chinese Communist Party can change so radically, what can you learn from it?
LEADERSHIP: DON'T WAIT FOR THE MUSIC TO STOP
published: 2009-09-14
How's this? Eighty percent of CEOs expect big changes in their companies' strategies and operations this year! In a calamitous downturn (trashing markets and businesses), people expect organisational change. Well, I'd be concerned if they didn't! The same report also worries about succession. Two thirds of candidates won't be ready for 12 or more months. But, one third being ready seems OK to me. Surely, the real issue is raising performance of all leaders - NOW and in their current jobs. Not playing musical chairs! So, what's your plan - other than waiting for the music to stop? Here are some thoughts.
LEADERSHIP: FOR BOTH NOW AND LATER
published: 2009-09-21
Bad times are tough for everyone. Fewer sales, lower margins, cancelled contracts - and, yes, lay-offs. We're each under pressure - trying to find new customers, offer extra service, get bills paid, cut costs. In sum, improving our effectiveness (in achieving goals) and our efficiency (in delivering them). Doing more and doing it better - but with less! This is true whether we're an engineer, front-line salesperson or work in the canteen. But, it's doubly true for leaders. You have to inspire and motivate people more than ever. You've got to be a leader for today and tomorrow - not yesterday. Which are you? Here's how you can find out.
LEADERSHIP: NOT ANOTHER ASSESSMENT TOOL
published: 2009-10-05
A CEO recently showed me a tool she's considering - to help lift her own and her team's leadership effectiveness. She asked what my criteria would be for choosing such a tool. I highlighted the five listed below. How do tools you've used measure up?
LEADERSHIP: ARE YOU AMATEUR OR PROFESSIONAL?
published: 2009-10-19
Heading for work recently, I ran into a neighbour I don't see very often. He was leaving for his Wednesday, early-morning game of golf. I noted his smart, all-weather jacket and his bag of high-quality clubs. Clearly a serious player, I thought. But, from our brief conversation, I soon learnt that though he'd played for years, he was still a hacker. Sadly, many of us are like that with our leadership. We do it every day and we've been at it for years. But we make little improvement. We're paid (and are therefore professionals) but we lead unthinkingly, like total amateurs. So, what do serious golfers and leaders do? And, could you do the same?
LEADERSHIP: WHEN GOOD-TO-GREAT IS ONLY LUCK
published: 2009-11-23
Business gurus and their books are full of magic formulae for achieving business and career success. It's alluring: we all want to succeed. And, they often clothe their advice in research across hundreds of companies or thousands of leaders. Very impressive on the surface. But, at bottom, it's all just another medieval philosopher's stone - promising to transmute stodgy lead into winner's gold. Lovely words but not for real. And, all too often, later review will indicate this "great" company has now slipped back, and that exemplary leader has fallen from grace - or, worse, is doing time. But is there something we can learn here?
LEADERSHIP: BREAK THE HABIT
published: 2010-03-01
A recent article in The Economist ("The three habits ... of highly irritating management gurus"*) focuses on generalisations that gurus pass off as wisdom. The article makes plain that many of their "new" ideas are old; and, most of their case examples lack merit. For me, though, the absurdity is expecting you to replace your own default behaviours with theirs. Why swap one set of habits for another, when leadership should be about problem-solving: working out what to do in a specific situation that brings together a particular group of people and a particular set of business challenges. It's about something new; not what worked elsewhere or for someone in a different situation. It's certainly never about a single approach. So, are you a guru-child or your own leader?
LEADERSHIP: FROM MARS AND ALSO FROM VENUS
published: 2010-03-15
Discussing the percentage of women in senior roles is a quick way to start an argument. Some people, including some men, argue for gender equality – or a specific level of improvement. Others, including also women, argue that merit is all that counts. Less contentiously, as leaders, I believe we need both hard and soft skills – often categorised as male or female characteristics. IQ and EQ. Numeracy and literacy. Toughness and fairness. If you asked your colleagues, what would they say about your balance – and what might that mean? Here are some thought-starters.
LEADERSHIP: FOR REAL-WORLD MANAGERS
published: 2007-08-28
Business-school journals publish “more than 20,000 articles each year.” And, the Economist magazine says these remain “almost universally unread by real-world managers”. A frightening indictment. And surprising, since “business schools inhabit a highly competitive world.” And, it’s even more competitive for their thousands of graduates – and the millions of other managers and leaders, working in large and small businesses around the world.
LEADERSHIP: OLD LESSONS, NEW SETTINGS
published: 2010-04-12
I wrote recently about the Roman statesman, Cicero, highlighting his focus on principles, communication, courage and succession*. I've reflected further and identified five leadership lessons from the political world in which he lived (106-43 BC). The first resonates strongly with more recent events in the Iraq. Importantly, each has implications for business leadership today. So, if I interviewed your peers and staff, how would they rate you on each of the lessons? High, medium or low? What do you need to do to improve on each one?
LEADERSHIP: LET A THOUSAND FOLLOWERS FLOWER
published: 2008-02-11
“Increasingly, followers think of themselves as free agents, not as dependent underlings. … A confluence of changes – cultural and technological ones in particular – have influenced what subordinates want and how they behave, especially in relation to their ostensible bosses.” I like that expression: ostensible bosses. Are we ever much more than that? Each day and in each situation, we have to win our followers to the cause or journey, for which we’re responsible. So, how are we to do that?
LEADERSHIP: ARE YOU CONVENIENCE OR QUALITY?
published: 2010-05-03
Kevin Maney has created a strategic-choice continuum. At one end, businesses position themselves to offer quality (or what he calls fidelity). High-priced stuff, which customers buy for its market-standing and their personal-image enhancement. A Louis Vuitton bag says I’ve got taste – and money. At the other end is convenience. Discount flights and meals cost little but do nothing for your self-belief or mystique. If you applied this thinking to your leadership, where on the Maney Continuum would you fall? Nearer to quality or convenience? Let’s check that out.
LEADERSHIP: PHYSICIAN HEAL THYSELF
published: 2010-05-10
The author of this article opens with an unbeatable leadership confession. He states that “The problem with health care is people like me.” He’s a doctor but the article equally applies if “doctor” is replaced by engineer (my training), actuary, lawyer or any other profession. By definition, leaders start with some specialisation – technical, social or commercial. And the better we perform, the more likely someone will appoint us to lead others – first in the same area and later across others. And the rot starts there – unless, like Thomas Lee, we recognise that changing roles requires changing priorities. Leadership is another profession. But we often fail to see that or we come to it after starting to lose our flexibility of thinking and behaviour. How well would your people say you’ve transitioned? High, medium or low?
LEADERSHIP: THINK BIG BUT ALSO SMALL
published: 2010-05-24
Successful leaders offer both an uplifting goal and the steps to get there. The secret’s in the balance. If you’re only visionary, your legacy may well be just that: a high-potential but unrealised dream. People love it, but nothing happens. Equally, if you’re only focused on action and implementation, your people may be busy as hell but going nowhere. On long flights, I sometimes cook up an idea and enjoy the experience of what the outcome might look like – truly the view from 30,000 feet. But later, back at my desk, I have to think about how we’ll get there and my interest wanes. Too much hard work. Which would your people say you are: the dreamer or the detailer? Test yourself: which of the following two statements is more your home territory?
LEADERSHIP: TESTING YOUR GUT INSTINCTS
published: 2010-07-05
What do these four statements have in common: I always exclude my own interests from business decisions; I exercise a strong sense of objectivity; I’ve learnt to proceed slowly and not rush decisions; unsurprisingly, the record shows I make good ones? The first link is lack of self-awareness – assuming I believe them. More importantly, as the authors of a recent article argue, there’s need for psychological checks to keep us honest – and out of trouble. Here’s how.
LEADERSHIP: THAT ONE KEY LESSON
published: 2010-07-07
How do you rate yourself on the following five actions? Showing self-awareness?. Demonstrating authenticity, integrity and compassion? Understanding and engaging people as individuals? Showing self-leadership and adaptability? Communicating, particularly listening well – and widely? These are my phrases but, taken together, they encapsulate nearly 80% of the responses to a recent online survey that asked “if you could teach one thing to a young leader, what would it be?” From my decades of working with leaders (and being one), I can’t fault any of these suggestions. Even though, at times and to my cost, I’ve ignored some! But, notwithstanding their importance, they’re less than the full picture. Let me explain why – and suggest what else might be needed.
LEADERSHIP: TRAINING AND DEVELOPMENT - BUT HOW?
published: 2010-07-13
Google returns 16 million responses for leadership training and 29 million for leadership development. But this begs the question of what is the best approach to either – and a deeper question: do current practices work? From my experience, much of what businesses spend is sub-optimal or wasted. Let me explain.
LEADERSHIP: FIVE FAULTS TO FIX
published: 2010-08-16
Another home run for Seth – my favourite blogger. His posting of 13 June* describes the entrepreneur’s desire for a magic lottery ticket – that sudden, solve-all event that will get you over the hump in terms of publicity, funding or customer uptake. Many times in launching my V|E|C|T|O|R Leadership business, I’ve wished for such a fairy-godmother moment. Think about it, do you by chance lead your people in similar wishful mode: hoping it will suddenly come right? Here are five traps to think about. And, what you can do to avoid them.
LEADERSHIP: WHAT ARE YOUR VOICES DOING TO YOU?
published: 2010-08-02
Recently a young friend failed to bid at an auction for an apartment he’d decided to buy. At the last minute, his resolve was undermined by adverse comments on the property from a trusted, older colleague. He could at least see in this case where the upset came from. As a leader, however, our decisions are often destabilised by the more subtle intervention not of friends but of our own sub-personalities. Below are eight examples. To what extent would your colleagues say any one or more intervene in your leadership decisions and actions? And, what are you doing to make sure you remain disciplined and balanced?
LEADERSHIP: WHEN YOU’RE NEWLY APPOINTED
published: 2010-08-09
If you’ve just been promoted, you might want to read “Letter to a newly appointed CEO” by Ian Davis, a former Managing Director of McKinsey & Co. It’s a practical checklist whatever your seniority – and even if you’ve been in your role for some time. When did you last re-think your priorities: what to do more of and what less? How to allocate your time? I bet if I asked your colleagues they’d have some suggestions. Why not get in first? Here’s a summary of Davis’s ten points plus some comments.
LEADERSHIP: 12 FACETS OF EMOTIONAL INTELLIGENCE
published: 2010-08-23
A valuable gemstone has many facets, each finely polished. To be a valuable leader, you similarly need a range of carefully honed capabilities. For some people, these attributes fall broadly into two categories. First, the technical (or IQ-driven) ones: for example, professional expertise, market knowledge, financial acumen or analytical skills. Second, interpersonal (or EQ) ones: such as showing empathy, listening well, being self-aware, developing successors and creating teams. With regard to the latter, below is a list of 12 EQ actions. Why not re-order them into a list that starts with the one you do best, through to the one you do least well! And, perhaps plan what you’re going to do to improve the bottom couple. After that, I’ll tell you where the list comes from.
LEADERSHIP: HOW’S YOUR KNOWLEDGE AND COURAGE?
published: 2010-08-30
What do lobsters, scorpions and bees have in common? Yes, a capacity to inflict a nasty bite. But they also all lack a spine. An exoskeleton (the lobster’s hard shell) is all that holds their bodies together. There’s no internal bone structure. Some leaders are like this. Outer toughness and a nasty bite: the cutting remark or petulant decision. But little inner structure or resolve that makes for true leadership that will deliver results and build respect. What would people say about you: outer show or inner strength? Here are some action options.
LEADERSHIP: TURNING AROUND FAILURE
published: 2010-09-06
I’ve just discovered that my favourite blogger, Seth Godin, is also a columnist with the Harvard Business Review. However, even in this mainstream venue, he retains his quirky preoccupation with what’s wrong in the world. He prises open our minds and this is certainly true when he redefines failure, so we recognise various forms of “getting by” as actually various ways of failing. Below are his eight examples with his introductory wording. For each, I’ve appended an action option – taken from my V|E|C|T|O|R Leadership framework. Ask yourself this: how would colleagues rate you on your readiness to take such actions?